Diamond Award
"How efficient are Bripat Engineering at responding to your enquiries?"
"They're definitely a four (four = excellent)"
"They're instant."
"How would you rate their service levels?"
"They're excellent."
"How punctual are they on delivering their service(s) and product(s)?"
"In my case, they're very punctual. They have to be, because we have other people involved. We just tell them the date, and they've got to deliver by that date, otherwise, I'd go elsewhere. It's as simple as that. They're very good at that."
"How reliable are they at meeting your requirements?"
"They're very good."
"They're very reliable. They've been excellent for us."
"Have you had any complaint(s) with their service(s) and product(s)?"
"Not at all."
"None whatsoever"
"How do they compare on price?"
"They're about on a par. I've only used one other Company, and it was a long time ago, so I can't rate that."
"For the product, I won't say that they're cheaper, but they are good value. They're very competitive."
"They're a little bit dearer, but a better product. They're very competitive."
"They're a two on price, but for their service, they're a four (two = fair, four = excellent)."
"How do they compare on quality of service(s) and product(s)?"
"They're much better."
"They're very good."
"I'd give them a five, but you only go up to a four (four = excellent)."
"Would you recommend them to others?"
"Yes. I brought them with me when I changed Company, because I knew that I could rely on them to do a good job, and also I have recommended them to other people in the past."
"Definitely."
"Yes, I would."
"Yes and I have done."
"Do you have any additional comments regarding their service(s) and product(s)"
"We're please with them because of their friendliness, their helpfulness, and we never have any problems."
"It's all good. i don't feel the need to price check them against anybody else, because I believe that they're always competitive. I'm very comfortable with working with them as a company."
"I've dealt with them for a long time. They've always delivered everything on time, they're a small Business, and we like dealing with them."
"Do you have any advice or suggestions that you would like to put forward that have not been included in this survey?"
"We're really pleased with them."
"They've done whatever we've asked for. They've been great."
